Services and Pricing

If you’re ready for a completely different computer repair experience – you’re in the right place. We offer a wide array of onsite & remote services for both PC and Mac owners. Specializing in small business networks and home PC repair, we are able to help you with a wide variety of needs including, but not limited to:

  • Data recovery from your crashed or non-bootable PC or Mac
  • Re-installing your operating system on your desktop, laptop or server
  • Implementing secure wired & wireless networks of different sizes
  • Removing Virus, Spyware, & rootkit infections
  • Designing backup & recovery plans for your important data
  • Maintaining your Small Business Server(s)
  • General Computer Repair & Upgrades – laptop keyboard replacement, hard drive replacement, and RAM & video card upgrades

Unlike most repair services we offer a assortment of both flat rate and hourly services that we’ve split into onsite and remote categories.

we’re also proud to announce that we’re offering a 10% discount to all 501(c)(3) nonprofits on all of the services listed on this page. It’s our way of giving back to the people that give so much to the community every day.

Onsite Assistance

Service Description Price
Onsite Hourly Rate Do you have multiple PCs that need help? Need several different services performed? Or maybe you need a service you don’t see listed below. No Problem! We offer an hourly rate along with our flat rates to give our customers the most flexibility. Note: After the first hour billing continues in 15 minute increments in the amount of $22.25. $99
Flat rate Virus & Spyware Removal This is by far our most popular service. In today’s computing landscape spyware and viruses are all too often are bringing PCs to their knees. If your computer is reacting slowly to input, and is popping up new bizarre windows, you probably have an infection. Besides being absolutely frustrating, infections have the potential to put your personal information and online transactions at risk. We’ll eliminate any spyware/viruses that may have infiltrated your machine and educate you on how to avoid any future infections. It’s also important to know that we guarantee removal of all infections. If it can’t be removed, you owe us nothing. $159
Flat Rate OS System Overhaul Is your Operating System shot? We can re-install and configure your PC or Mac’s operating system so you’ll be up and running in no time at all.Our flat rate price includes the re-installation of your operating system with the appropriate drivers for your computer’s hardware. Data backup or additional software/hardware will be installed & configured at our hourly rate of $79/hr in fifteen-minute increments.

Note: Valid OEM/retail Microsoft/Apple disks are required.

Flat RateNew Computer Setup First, we’ll start by unpacking your new computer and plugging everything in. Next, we’ll focus on setting up your peripherals (printers, scanners, cameras, ipods, etc). From there we’ll install & configure Antiviral/Antispyware software to make your computer secure against threats. At this point, we can install any additional software you desire. Additionally, we’ll transfer any e-mail, pictures, music, etc. from your old computer to your new one. Finally, we aspire to make sure our customers have a firm understanding on the ins and outs of their new system. $349
Flat Rate Data Recovery Is your computer failing to boot? Are you hearing funny clicks or sounds from inside the computer? There is a good possibility that your hard drive is on its way to its death bed. If you missed our blog on backing up your computer and you need to recover important files on your hard drive – fret not!

In most circumstances we’re able to recover data off a failing hard drive. If the hard drive is beyond repair & we are unable to recover the data we’ll go over your other options and you’ll owe us nothing for the appointment.


Remote Services (PCMD On Demand)

Our remote services provide a great opportunity for you to save time and money. After setting up a remote appointment, we’ll connect to your PC or Mac over the Internet and begin the repairs you require.

Service Description Price
Remote Hourly Rate With our remote software there aren’t any limitations on what we can do remotely. We can work on multiple computers at once, send files, initiate desktop sharing sessions for training purposes, and even reboot your computer into safe mode – all remotely! All remote work is billed in 15-minute increments at $24.75 with a half hour ($49.50) minimum for all appts. $99
Remote Virus & Spyware Removal Virus and Spyware removal can be quite time-consuming depending on the speed of your computer. That’s where remote virus & spyware removal is so nice. You don’t need to wait 3-5 hours for a technician to remove all the bugs. Once we’ve established a remote connection to your computer you can go about your day – running errands, making dinner, etc. Just like with an onsite visit we guarantee removal of an infection. If we can’t remove it, you owe us nothing. $139

If you want to inquire about a particular service, you don’t see listed on our page please call us at 503.336.2400. At PCMD, we’re here to become your relied upon source for Portland Computer Repair.